Last updated: November 6, 2021

The following terms of service (“Terms”) apply to every registered user account on the Alaister.net (“We”/”Us”/”Our”) website (“Website”) and all corresponding services (“Services”), including but not limited to Minecraft server, Discord bot, LXC VPS, and Docker container hosting. When registering for an account on the Website, You agree with the Terms.

If You have any questions, please feel free to contact us at [email protected]

Violating any of the Terms will permanently suspend your access to the Website and Services.

I. User Account

1. By creating a user account on the Website, You agree that You are at least 13 years old and all the account details You provide are valid and correct.

2. You are not allowed to access the Website and Services through any VPN/proxy services.

3. It is Your responsibility to keep Your account and login credentials safe. We are not responsible for any loss of access, unauthorized access, or hacking of Your account. If You cannot access Your account, we may not give You access to any account data and Services.

4. We reserve the right to suspend, terminate, close, delete, or deny Your access to the Website and Services with or without notice and/or giving the reason.

5. We reserve the right to access, modify, and delete Your account data and Services with or without notice.

6. You may request to close Your account by sending an email to [email protected] Once We have accepted Your request, Your account will be closed within 7 days. We have the final decision on whether or not to accept Your account close request.

7. You are not allowed to pass, share, transfer, sell, or resell Your account or Services to someone else.

8. You must log in to the Client Portal (client.alaister.net) at least once a month. If You fail to do so, We will assume that You no longer want to use Your account and Services and they will be temporary/permanently suspended.

II. Availability & Liability

1. The Services are provided “As Is”. We do not provide any liability for any losses, damages, failures, or any other liability. It is Your responsibility to backup Your account data and any files of Your Services.

2. The Website and Services are usually available 24 hours per day, but interruptions of this availability may occur due to planned maintenance or unexpected downtimes. We do not guarantee the availability of the Website or Services, so we do not accept the responsibility for any degraded performance.

III. Payments & Purchases

We currently do not provide premium or paid Services. If You are asked to send payments or purchase our Services, please contact Us immediately.

IV. Customer Support

1. You can contact Our customer support through ticket, email ([email protected]), Our community forum or Discord server. Our donors can get faster responses from Our staff members, but We do not provide any guaranteed response time to any customers.

2. When asking for help on Our community forum or Discord server, We are not responsible for the questions or answers given by other members. All third-party platforms are subject to their own terms and conditions.

V. Hosting Services

1. You can create at most 3 servers when You first sign up. We may reject Your orders due to out of stock or frauds.

2. Your ordered Services needed to be manually renewed every 3 days. If You are one of Our donors, You do not need to renew Your Services and they will always remain active unless they are suspended due to the violation of the Terms.

3. If You are a free user but fail to renew Your free Services every 3 days, those Services will be temporarily suspended until manually renewed again. If they have been suspended for more than 7 days, they will be canceled and all their files and data will also be deleted.

4. You can create free backups in the Game Panel (panel.alaister.net), but we do not take responsibility to safely store those backups. It is Your responsibility to download and store the backups on your machine. We are not responsible for any data losses.

5. You are not allowed to do the following with the Services, including but not limited to:

  • carry out illegal activities, including but not limited to hacking;
  • use cracked or nulled softwares;
  • use softwares that contain viruses, mine cryptocurrencies, overload or harm Our machine or system;
  • use bash scripts or softwares that can run bash commands;
  • use too many server resources that are over the plan resource limits or may cause a degrade of our system performance;
  • modify Our startup scripts (i.e. the /home/container/start file) or pre-installed softwares (i.e. the Hibernate plugin) without the permission from Our staff;
  • crack or try to crack our system, including but not limited to bypassing or increasing the resource limits, including but not limited to CPU, memory, and disk; or
  • store large-size images, videos, archives, or any files that are not related to the Service.

VI. Disclaimer Notice

1. We are not affiliated with Mojang AB, Discord Inc, Canonical Ltd., Docker Inc, Pterodactyl.io, or any company owning the games, softwares, or products that we offer services for.

VII. Changes to the Terms

1. We may update the Terms from time to time. We will notify You of any changes by posting the new terms of service on this page and let You know through Our community forum, Discord server, and/or a prominent notice on the Services, before the change becoming effective. We will also update the last updated date at the top of this page.

2. You are advised to review this page periodically for any changes. Changes to the Terms are effective when they are posted on this page. Violating any of the updated versions of the Terms will permanently suspend your access to the Website and Services.